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Investec Bank (Channel Islands)

Vision banking system

Summary of issues/requirements

As their business continued to grow Investec recognised that their existing banking system could not sustain them going forward. They needed a banking system that would enable them to take on more business without recruiting large numbers of additional staff. One of the core requirements was that it should provide client facing staff with all the information they need to deliver outstanding customer service, with key data being easily accessible and clearly displayed at the push of a button.

Skills Used

  • Microsoft SQL Server
  • BizTalk
  • ASP
  • JavaScript

Solution

Vega used industry knowledge and technical expertise to develop a new banking system which included and improved on the functional elements of the existing banking system with a new customer facing layer. It integrated fully with the customer facing online solution that had already been developed.

Since Vision was implemented in 2004 the bank has more than quadrupled its book without increasing the size of its operations team. The system has been continuously developed over this time to keep pace with changing business requirements and help the bank maintain its competitive edge.

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The need for business effectiveness and increased regulation has required us to focus on the use of software, and our user experience has been a good one. The service from Vega has always been client-focused, the team keep abreast of best practice and develop solutions to meet our current needs and maximise future opportunities.

Richard Agnelli, Collas Crill Trust

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Vega is fully aware of the challenges that Financial Services firms face; they understand our ever-changing requirements. The team see the value of well developed, robust and configurable software solutions and in the current wave of aggressive digital transformation, Vega will continue to be a core partner to us.

Adam Jefferies, JTC Group

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Vega has proven itself as highly organised, efficient and reliable partner in developing of complex and time critical applications. The results have exceeded our expectations and delivered a new, efficient, secure and user-friendly solution which greatly benefits our clients and the business.

Linas Paulauskas, Kleinwort Hambros Bank Limited